Privacy Policy

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1. Information We Collect

We collect and process the following types of information:

• Account information: When you sign up, we collect your name, email address, and related account details.
  
• Advertising data from Meta: When you connect your Meta Ads account, we access aggregated campaign performance data (e.g., impressions, clicks, spend, conversions). We do not collect or store personal user-level data.
  
• Usage information: Technical data such as browser type, IP address, and interactions with our Service.
  
• Support communications: If you contact us, we collect the information you provide to respond to your request.
  
  

2. How We Use Information

We use the information we collect to:

• Provide and improve the Service.
  
• Generate AI-based campaign performance analysis and recommendations.
  
• Maintain the security and integrity of the platform.
  
• Communicate with you about your account, updates, or support requests.
  
• Comply with legal obligations.
  
  

3. Data Sharing

We do not sell, rent, or trade your data.
We may share data only with:

• Service providers who help us operate the platform (e.g., hosting, analytics).
  
• Meta Platforms, Inc., only as necessary to access campaign insights via the Meta Marketing API.
  
• Authorities, if required by law or to protect our rights.
  
  

4. Data Retention

• Aggregated Meta campaign data is retained only as long as needed to provide the Service.
  
• You may request deletion of your data at any time (see Section 6).
  
• We delete or anonymize data when it is no longer needed.
  
  

5. Security

We use industry-standard technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

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6. Your Rights & Data Deletion

• You can request access, correction, or deletion of your data.
  
• To request deletion, follow the instructions at: https://www.spiceads.ai/data-deletion.
  
• You may also contact us directly at support@spiceads.ai.
  
  

7. International Transfers

As a global platform, your data may be processed in countries outside your residence. We take appropriate measures to ensure adequate protection.

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8. Changes to This Policy

We may update this Privacy Policy. If material changes occur, we will notify you through the Service or by email.

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9. Contact Us

For questions about this Privacy Policy, please contact us:

SPICE ADS LTD Email: support@spiceads.ai Website: https://spiceads.ai